Help Expedite License Renewal of MCAs- Pres. Of AMCAG
The President, Greater Accra Regional Branch of the Association
of Medicine Counter Assistants of Ghana (AMCAG) Mr. Abdul Issah has
appealed to the Pharmacy Council of Ghana to as a matter of urgency
consider renewal of expired licenses or certifications of Medicine Counter
Assistants (MCAs) in the country.
According to him, most Medicine Counter Assistants (MCA’s) who received training to assist pharmaceutical teams to perform various tasks, including dispensing of drugs, sale of over-the -counter medicines have exhausted the validity period of their licenses awaiting renewal but have been denied access by the authorities even though still serving under post which he alleges is against the law of the nation. “These issues of regulation must be met by the authorities if MCAs can feel free in a peaceful atmosphere and deliver their services for betterment of our beloved country Ghana.
According to him, most Medicine Counter Assistants (MCA’s) who received training to assist pharmaceutical teams to perform various tasks, including dispensing of drugs, sale of over-the -counter medicines have exhausted the validity period of their licenses awaiting renewal but have been denied access by the authorities even though still serving under post which he alleges is against the law of the nation. “These issues of regulation must be met by the authorities if MCAs can feel free in a peaceful atmosphere and deliver their services for betterment of our beloved country Ghana.
“We are not going to be gradual in
our request, but vociferous as usual” said the AMCAG President.
A situation he described as unfortunate, blaming the Pharmacy Council for the cause of the delay in the renewal process of licenses making it difficult for members to operate in freedom.
He made this call at the launch of the Greater Accra Regional Branch of the Association of the Medicine Counter Assistants in Accra last Saturday.
Abdul Issah also raised concern
about the denial of MCAs the appropriate remuneration and conditions of service
which according to law, all workers in Ghana deserve to be a beneficiary. “I
don’t understand why every worker required by law goes to work at
8am and close at 5pm but MCAs are allowed to go to work in the morning by 8 am
only to be seen coming home late at 10pm in the evening even with meager
salary” he bemoaned.
He said the Medical Counter
Assistants(MCAs) deserved to be treated fairly just like other workers and
called on Pharmacists to rise up to task and be responsible for the upkeep of
the MCAs.“I find it difficult to understand why Pharmacists pretends that MCAs
do not exist at all; even some people see them as “white ghosts”. “Look there
are thousands of MCAs out there therefore it is difficult for anyone to pretend
that they do not exist at all” he stressed.
He charged the Pharmacy Council of
Ghana to also consider organizing refresher courses for their members, adding
it will help build their capacity and help improve upon quality healthcare
service delivery in the country.
Describing the six months training
given to the MCAs as “woefully inadequate” he appealed to the Pharmacy Council
to help increase the 6 months duration course to one year period
with the view of upgrading their certification to diploma instead of the normal
certificates awarded to them after the completion of the six months
course.
Meanwhile, The Chief Executive
Officer of the Avenue Chemist Limited, Mr. Eric Otoo has advised the MCAs to be
hardworking, committed and sincere to their masters as well as seek the welfare
of their patients in order to be good employees to the trade.
He equally cautioned them to desist
from stealing however, exhibit qualities of good servants and also act as
professionals in performance of their duties adding, that by so doing they will
get recognized within the society just like other health workers.
The Greater Accra Regional Branch of
the Association of Medicine Counter Assistants has been in existence since the
past four years.
The launch was on the theme “the role of the medicine counter assistants in effective Pharmaceutical healthcare delivery.”
The MCAs are responsible for
providing standard auxiliary services in pharmacy shops and other
Pharmaceutical industries in the country.
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